Account and access support
For login, activation, expiry, package-entitlement, or technical issues, use the BoardQBank support form. Include the account email, affected page, approximate time, device/browser, and a screenshot when helpful.
Billing and refund support
Include the purchase date, package name, amount, currency, and payment receipt or transaction reference. Refund requests are handled under the Refund and Cancellation Policy.
Privacy requests
Requests for access, correction, or deletion of personal information may be submitted through the support form. Identity verification may be required before account information is disclosed or changed.
Security reports
Report suspected account compromise, unauthorized payment, exposed credentials, or a security vulnerability promptly. Do not publicly disclose sensitive technical details before BoardQBank has had a reasonable opportunity to investigate.
Contact channel
Primary support: BoardQBank support form
Email fallback: board.qbanks@gmail.com
Response records
Keep your receipt and the confirmation of any support, extension, cancellation, or refund decision. Support communications may be retained for security, dispute-resolution, and service-improvement purposes.